Of the many kinds of people in the workplace, one stands out to Shizu Okusa as a major red flag. It's someone who communicates poorly, especially during a conflict or disagreement, says Okusa, founder ...

No one sets out to become a “bad” manager, but even the most well-intentioned leaders can develop habits that slowly but surely dim overall performance and drive talented employees away. These ...

Frontline workers, as well as many other non-wired employees, often depend on their managers for company communications. The manager cascade is the recognized default in most companies, because it ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...