During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

Mary Morgan says she has spent £5,000 repairing her home after the installation of a smart meter left it needing a full rewire.

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

MEMPHIS, Tenn. — For some Memphis Light, Gas and Water customers, an old problem with broken smart meters is causing new headaches with delayed billing. Glenda Hicks, the founder of “21st Century ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...

Smart meters are widely used in the rest of the UK and in Ireland, providing real-time information to energy suppliers.

They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...