The MarketWatch News Department was not involved in the creation of this content. AUSTIN, Texas, April 9, 2026 /PRNewswire/ -- Safeguard Global, a pioneer in global workforce enablement and creator of ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

Precedence Research valued the global workforce engagement management (WEM) market at $9.4 billion in 2023 and expects it to hit $10.5 billion in 2024, topping out at $31.4 billion by 2034. This ...

From AlphaStaff to AlphaStaffHCM: Expanded HCM solutions enhance recruiting, analytics, and workforce optimization to strengthen hiring, retention, performance. Our expanded HCM solutions deliver ...

Walmart plans to equip all 2.1 million employees with skills to use agentic AI tools, aiming to improve customer experience and operational efficiency. The initiative builds on years of AI integration ...

Any business leader knows last-minute changes can wreak operational havoc. Today’s businesses face a never-ending barrage of complex problems while simultaneously dealing with ever-mounting customer ...

AUSTIN, Texas, April 9, 2026 /PRNewswire/ -- Safeguard Global, a pioneer in global workforce enablement and creator of the modern employer of record category, today announced the launch of Intelligent ...

Businesses are under increasing pressure to turn workforce management into a strategic advantage, not just an administrative function. Drawing on more than 20 years of extensive Professional Employer ...