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In the draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026, the regulator said it has mandated that every telco shall offer at least one special tariff voucher exclusively for ...

Pilot project comes amid massive backlog of 95,000 complaints with Canada's transport regulator. Air Canada is test-flying a new dispute resolution process to address passenger complaints. The airline ...

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A Brooklyn-based online furniture retailer has been ordered to pay $350,000 in restitution to nearly 300 customers nationwide, following an investigation by the New York Attorney General's office.

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NEW DELHI: The Telecom Regulatory Authority of India (Trai) is tightening rules on mobile tariffs after finding that telecom operators have fallen short of its earlier mandate on voice-and-SMS-only ...

Air Canada plans to test out a pilot project it says could alleviate the airline industry’s lengthy complaints backlog that has left thousands of travellers waiting several months, if not more, for a ...

Telecom operators’ ability to drive premiumisation through bundled data plans could come under pressure if the Telecom Regulatory Authority of India’s (TRAI) latest draft tariff changes are ...

NEW DELHI: The Telecom Regulatory Authority of India has proposed fresh changes to telecom consumer rules, aiming to expand the availability of voice and SMS-only plans across different validity ...

FILE PHOTO: A logo of Ericsson is seen outside the company's office in Kanata, Ontario, Canada April 17, 2023. REUTERS/Lars Hagberg/File Photo Swedish telecoms gear maker Ericsson on Thursday ...