Vtiger is a long-established open-source CRM system. It has many benefits for small businesses.

When technology reporter Alex Heath has a scoop, he sits down at his computer and speaks into a microphone. He’s not talking to a human colleague—Heath went independent on Substack last year—he’s ...

A Pentagon official recently demonstrated how a Palantir tool can be used to support strikes. Cameron Staley, the Pentagon's chief digital and AI officer, praised Palantir's Project Maven. According ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer Service based on their AI features, integrations, price, and more. I'm a ...

There’s a reason we’re called WIRED. If there’s one thing most of today's gadgets have in common, it’s that they typically need to be plugged in from time to time. But all those cables, cords, and ...

The Trade Desk's revenue growth has slowed significantly over the year. Amazon appears to have eaten into its market share. The stock's valuation has fallen substantially, but it's too early to bet on ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

Researchers at Microsoft have created a data-storage system that can remain readable for at least 10,000 years — and probably much longer. In the digital age, the need for data storage is ballooning.

Microsoft has revealed that it observed a multi‑stage intrusion that involved the threat actors exploiting internet‑exposed SolarWinds Web Help Desk (WHD) instances to obtain initial access and move ...

Explore how project management information systems guide each project phase, the tools that support them, and real-world use across industries. Project management information systems extend far beyond ...

SolarWinds has released security updates to patch critical authentication bypass and remote command execution vulnerabilities in its Web Help Desk IT help desk software. The authentication bypass ...